Updating User Account / Updating Site / Login
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Where do I login?
Web Site Administrators:
You may login to edit your site via the Admin link
on your web site menu. You may also use the general web administrator login page at www.eteamz.com/admin2.
Note: To login an Admin area, you need to have an existing web site or be assigned Admin access by a web site administrator. If you wish to create a site, visit www.eteamz.com/company/sites.
General Members:
Click here to login to your personal Message Center. There is no other general login for eteamz members. You will be prompted to login only when necessary.
If you are visiting an eteamz Team, League, Organization, Personal or General web site, you will be prompted to login to any "members only" pages. You may be denied immediate access to the site and will receive an email stating if you are approved. This will depend on the security settings the web site administrator (typically the coach or organization director) set previously for the specific site.
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I can't login. Why? The login page keeps looping. Why?
You may need to change your privacy settings or delete specific Cookies. If you
do not have Cookies enabled, click here to read how to enable Cookies. If you use a Cookie-defeating tool (AdSubtract, CookieCrusher, some firewalls, etc.), you'll need to disable it while you access eteamz.
What is a Cookie?
As part of our ongoing effort to personalize our Site and services, eteamz
uses Cookies to store and retrieve information about you and your usage of the
Site. A Cookie is a small amount of data that is sent to your browser from our
Site and stored on your computer's hard drive. This data is used, among other
things, to help us improve the eteamz Site and to remind us who you are when
you return to the eteamz Site, allowing us to store your preferences and customize
your web space. Cookies are also used to help ensure the overall accuracy of
the data collection and analysis processes.
TIP: If you do not have the latest version of Internet Explorer or Netscape, be sure
to download and install the latest version from the appropriate link below. AOL users, be
sure you have the latest version of AOL. Always best to keep updated.
Internet Explorer
Netscape
Safari (for Macintosh OS X and higher)
How to change your privacy settings:
Internet Explorer: Set privacy level
to "Medium-High" or lower.
- On the Tools menu, click Internet Options.
- Click the Privacy tab and adjust your setting on the left to Medium-High or lower.
- Click the Apply button in lower right to make the change.
Netscape: Set privacy level to "High" or lower.
- Open the Edit menu, and click on Preferences.
- Within the Preferences window, click on the arrow next to Privacy and Security under the Category heading on the left. Proceed to click on Cookies.
- Within the Cookies window, click on the View button next to "enable cookies based on privacy settings".
- Choose High or lower for your level of privacy and click "OK".
How to delete a specific Cookie: Close all but one of your
browser windows. After deleting Cookies, close the browser you have open and proceed
to open up a new browser window.
Internet Explorer:
- On the Tools menu, click Internet Options.
- On the General tab, click Settings, and then click View Files.
- Select the Cookie you want to delete, and then, on the File menu, click Delete.
Note: To delete all of the Cookies on your computer, click Delete Cookies on the General tab.
Also, make sure your browser is set to "Compare Documents" correctly:
- Select Internet Options, which is found under the Tools menu.
- Click on the General tab.
- Click on the Settings button within the Temporary Internet Files section.
- Select Every visit to the page under "Check for newer versions of stored pages:"
- Click "OK" to accept.
Netscape:
Important: To remove Cookies, follow the steps in this section. Do not try to edit the Cookies file on your computer.
- Open the Tools menu, choose Cookie Manager, and then choose Manage Stored Cookies.
- Click the Stored Cookies tab (if necessary). The Cookie Manager window opens with a list of all the Cookies stored on your computer.
- Select one or more Cookies and click Remove Cookie, or click Remove All Cookies.
Safari:
- From the Safari menu, select Preferences, then select Security.
- From the Security menu, click on Show Cookies and remove eteamz.com or active.com cookies individually or remove all cookies at once.
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How
do I change my username?
You may change your username when logged into eteamz web sites or message boards.
- Click the "edit profile" link in the upper right of eteamz web sites or upper left of eteamz message boards. The link will display next to your nickname. You will be directed to a page displaying your current profile.
- Click the "Edit Profile" link in the upper right of the page to make changes.
- Click the "Security" tab at the top of the following page to change your username, password and/or create a security question, which will allow you to obtain your username/password online if you should lose it.
- After making any updates, you will be required to enter your eteamz password at the bottom of the form and click the "Update" button. When finished, you may go back to browsing eteamz.
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How do I change my password?
Any section that requires you to login will have a "Change Your Password"
link just below the login form.
Click here to access the password edit form.
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I forgot my username and/or password.
Click here to receive your username and password via email.
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How do I update my profile, email, and general account info?
Note: Your profile can be viewed from messages you post on any message board on eteamz.com.
You may change your nickname, email address and other account information when logged into eteamz web sites or message boards.
- Click the "edit profile" link in the upper right of eteamz web sites or upper left of eteamz message boards. The link will display next to your nickname. You will be directed to a page displaying your current profile.
- Click the "Click Here to Edit Profile" link in the upper right of the page.
- The first section you'll see, "Member Profile", is an area to adjust your nickname and profile settings, which are displayed via the "View Profile" link on message boards.
- Click the "Member Info" tab to adjust your name, email address, or birthday.
- Click the "Mail Prefs" tab to sign up for specific eteamz mailings (Newsletters, Sport Tips).
- Click the "Security" tab to change your username, password and/or create a security question, which will allow you to obtain your username/password online if you should lose it.
- Click the "Message Center" tab to send a message to eteamz Support or to privately contact other eteamz members.
Note: After making any updates, you will be required to enter your eteamz password at the bottom of the form and click the "Update" button. When finished, you may go back to browsing eteamz.
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How do I add or edit content on my web site?
- Go to the homepage of your site.
- Click the Admin link located on the menu.
- Enter your username and password on the login form that displays.
- You will be taken to the editing section of your website.
- Click the menu folders on the left to access a specific section.
Note: When you first log in to the Admin, be sure to check out the very useful Web Site Help section (right side of page).
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Content added to the Admin is not displaying. Why?
You may need to clear your Temporary Internet Files, or Cache, after making
changes in the Admin or when certain items are not displaying on the site as
before.
What are Temporary Internet
Files (Cache)?
These files are pages that you view on the Internet, which get stored into a
folder on your computer. There are different settings you may apply to this
feature. Therefore, files may not be updated after making changes in the Admin.
TIP: If you do not have the latest version of Internet Explorer or Netscape, be sure
to download and install the latest version from the appropriate link below. AOL users, be
sure you have the latest version of AOL. Always best to keep updated.
Internet Explorer
Netscape
Safari (for Macintosh OS X and higher)
How to clear Temporary
Internet Files:
Internet Explorer:
On the Tools menu, click Internet Options.
- On the General tab, click Delete Files.
- Click "OK" to delete all Temporary Internet Files.
Netscape:
- Open the Edit menu and click Preferences.
- Under the Advanced category, click Cache. (If no options are visible in this category, click to expand the list.)
- To clear the memory cache immediately, click Clear Memory Cache and proceed to click "OK" at the bottom of the form.
Safari:
- From the browser menu, select Safari, then Empty Cache.
- From the pop up menu, select Empty.
How to change Temporary
Internet Settings:
Internet Explorer:
- Select Internet Options, which is found under the Tools menu.
- Click on the General tab.
- Click on the Settings button within the Temporary Internet Files section.
- Select Every visit to the page under "Check for newer versions of stored pages:"
- Click "OK" to accept.
Netscape:
- Open the Edit menu and choose Preferences.
- Under the Advanced category, click Cache. (If no options are visible in
this category, click to expand the list.)
- Select "Every time I view the page," "When the page is out of date," "Once per session," or "Never." "Every time I view the page" ensures that
the page you see is always the latest, at the cost of slower performance.
"When the page is out of date" compares a web page to the cache when the page is
determined to haved been expired by the server. "Once per session" compares a web page to the cache once for each time you start Netscape. "Never"
is fastest, but the page you see might not be the latest information.
Note: If pages that should be in the cache are taking longer to appear than they
should, make sure the preference is not set to "Every time I view the page,"
because the verification requires a network connection that takes time.
If problems continue, you should go to Microsoft Windows Update (PC users only) and download
any critical upgrades that are available for your system. This usually solves
any problems related to your particular machine.
You can run Windows Update
from your start menu or by accessing the link below.
http://windowsupdate.microsoft.com
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